The COVID-19 pandemic has completely transformed the way businesses usually work. 

We have seen an ever-increasing number of products and services carry out on the web, and numerous representatives will keep on working distantly or in a crossover setting for a lot of this current year. 

Here’s a look at the marketing trends working in this new normal and what you can expect in 2021.

What are the key digital marketing patterns for 2021 that your business needs to consider to connect with and hold current clients and drive more traffic, leads, and income? 

Here are the areas where digital marketing company in Bangalore should invest their time, financial and human resources over the next year. 

If you don’t know where to start, start here, as these eight trends could prove to be the most profitable for your business.

Social media to engage and retain

Organizations should be ready to devote more resources to social media in 2021. During the pandemic, marketers are increasingly making customer retention a priority. This trend will continue until 2021. 

The pandemic has dramatically increased the time people spend online, including searching for products, brands, and organizations.

This shift in consumer behavior creates new opportunities for marketers to reach new audiences and reconnect with their long-standing customers. 

A good social media marketer can put together a content plan for just a few hundred dollars a month, regularly post, monitor, elicit customer feedback, and attract new business. 

If your small business has pushed back on adding social media services to your marketing mix, now is the time to do it.

All-in on Google listings and local SEO

If you are a small business owner, the most important thing you can do is make sure your local listings are checked and updated on various search platforms.

 Indeed, for B2C businesses that attract customers primarily at the local level (think dental offices or car dealerships), the Google My Business directory provides valuable information about your hours (many of which are constantly changing due to COVID-19), your services, and your location. 

This is one of the critical factors in research, and business owners are often blown away to learn how many directories there are.

A word of advice to implement today: Make sure you have a geographically defined service area in your local listings, as this will help your business appear in “near me” searches. 

This is because many search engines (especially Google) prioritize relevance in their search algorithms. It may seem counterintuitive to limit the reach of your business, but by doing so, you will penetrate that market deeper in the search results.

By keeping your lists up to date, you also let your customers know about schedule changes, promotions, blogs, or any other information you want to get across quickly.

Improved availability communication

The availability of products and services is the number one reason customers are changing their allegiance to a brand right now. 

The digital marketing company can meet this challenge in several ways. The most obvious solution (although the most difficult) is to increase the number of days in product inventory or the availability of time slots for services. Be creative. 

For example, as more people are working from home and many children are learning remotely, most doctors and dental offices have shifted their staff to more daytime slots and fewer hours of work: night and weekend.

If adjusting inventory levels or hours of service is a challenge, timely communication becomes paramount. 

Be clear about what you may or may not be able to do and set sensible assumptions. For high-volume articles, consider placing a banner on your site to indicate when essential products will be in stock. 

If you don’t collect customer contact information, now is a great time to build a subscriber list so you can notify customers of changes in availability through automated text or email.

Automated auctions in Google ads

Speaking of Automation… Google Ads specialists are constantly adjusting campaigns, keywords, and offers to get the best return on your advertising dollars. 

The problem is, all of these changes come at a cost: more hours and higher management fees. Enter Automated Auctions, which allows Google to automate the prior moves to adjust your bid in real-time.

Automated auctions are nothing new, as they were launched in 2016. But continued improvements, especially last year, meaning that it is expected to become mainstream in 2021. 

Our increased use of automated bidding tactics implies that we can devote our time to optimizing other aspects of the PPC performance, which ultimately results in a better result at a lower cost.

The power of voice search

Voice search is currently not part of Google’s algorithm; however, it still dictates current search results. Voice search queries often give different results than if the user had typed in a text search. 

For SEO, it is suitable for businesses to be on the lookout for components of voice search for their consumers who are adapting and switching to this medium.

According to voice search experts, content should be specifically optimized for voice. It needs to be more direct and conversational to synchronize precisely with search queries. This will increase traffic while remaining relevant and more visible to consumers.