Hiring Customer Care Executive in Salem
ID: #1120495
Listed In : BPO
Business Description
Responsibilities
Respond to customer inquiries via phone, email, and chat promptly and professionally.
Resolve customer complaints and issues efficiently.
Maintain thorough records of customer interactions and transactions.
Follow up with customers to ensure their issues are resolved satisfactorily.
Qualifications
High school diploma or equivalent; a bachelor's degree is a plus.
Previous experience in a customer service role is preferred.
Strong communication and interpersonal skills.
Ability to handle stressful situations calmly and effectively.
Business Hours
Monday : 09:00 - 17:00
Tuesday : 09:00 - 17:00
Wednesday : 09:00 - 17:00
Thursday : 09:00 - 17:00
Friday : 09:00 - 17:00
Saturday : 09:00 - 17:00
Sunday - Closed