The overall service level at Vcare Tec has been exactly as per our expectation. They have looked after our customers with great care, more than we ever could with our restricted in-house service. The software solutions used by Vcare Tec are simply revolutionary and equipped with AI. They constantly provide us information such as agent stats and productivity report and keeps us in the loop.

Vcaretec is definitely a very good call center company. They have been responsible for our call center for the past 1 year, and we have seen a constant improvement in the call center operations. The customer care and tech support departments are run as per our expectations. We are also receiving constant insights about our business, which are really helping us in our strategies.